From Grant-Funded Study to Enduring Practice: How Agencies in the Procedural Justice-Informed Alternatives to Contempt Demonstration Continued Their Work After Research Ended

The Procedural Justice-Informed Alternatives to Contempt (PJAC) grant tested the application of procedural justice principles to child support enforcement, specifically to situations where a parent was about to be referred for a contempt action. This paper discusses the decisions grantees made about continuing to use the principles after the end of the grant period. All…

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Elevating Family Input in TANF and Child Support Programs: Resources for Program Staff, Leaders, and Families (final pre-pilot version)

Getting customer feedback is often critical when making program improvements. Both the TANF and child support programs can benefit from seeking input from the families they serve. The Office of Planning, Research, and Evaluation (OPRE) funded the TANF and Child Support Moving Forward: Further Incorporating Family Input study to explore approaches to gathering input from…

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Perceptions of Fairness in Child Support

Many child support agencies have begun to apply the principles of procedural justice to practices and procedures. The idea being that customers who perceive they have been treated fairly are more likely to have a positive perception of the child support program. For this report, researchers interviewed parents, child support agency leaders, and employees on their perceptions of fairness in the program Research questions included how parents became involved with the program, what aspects of child support practices are perceived as fair or unfair, what are agencies doing to improve fairness, and what would a fair program look like.

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Associations Between Problematic Substance Use and Child Support Order Compliance

Substance abuse is a well-documented barrier to payment of a child support order in that it a parent’s ability to pay and willingness to pay. This study considers the relationship between child support compliance and problematic substance abuse. The researchers found problematic substance abuse affects compliance with child support. It suggests supports for these NCPs including programs to connect NCPs to treatment resources and assistance with modifications.

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Setting Realistic and Accurate Child Support Orders

This fact sheet is part of the Centering Child Well-Being in Child Support Policy series from the Ascend at the Aspen Institute and Good+Foundation. This fact sheet describes examples of effective state policies for establishing and modifying child support orders for low-income parents. Two of the strongest predictors of compliance with a child support order is the paying parent’s income and the amount of support compared to that income. Orders not aligned with a parent’s ability to pay cause problems for states, too.

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Implementing Sensible Debt Reduction Strategies

This fact sheet is part of the Centering Child Well-Being in Child Support Policy series from the Ascend at the Aspen Institute and Good+Foundation. This fact sheet describes policies in several states which reduce state-owed child support debt. Almost all states have policies in place to reduce state-owed arrears. These policies promote increased employment, higher child support payments, better performance for programs, and are essential to family well-being.  These policies make sense when compared to the cost of trying to collect this debt.

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Shared Placement, Child Support Payments, and Sharing of Child-Related Expenses: Overview and Mother’s Perception of Fairness

More families are entering into shared custody arrangements. Child support and the sharing of expenses is different with these arrangements. This report researches the perception of mother’s on the fairness of child support and expense-sharing in both traditional and shared custody situations. The research showed mothers in shared custody arrangements were more satisfied with both parents’ overall contributions to child costs. The report notes communication between the parents is critical and supports should be in place to assist parents when issues arise.

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Ensuring Families Receive Child Support Payments

This fact sheet is part of the Centering Child Well-Being in Child Support Policy series from the Ascend at the Aspen Institute and Good+Foundation. This fact sheet gives examples of state policies that direct support directly to families rather than the government. Research shows that families use this support to pay for essentials such as food and clothing and non-custodial parents actually pay support when they know it goes directly to their families. Ultimately, both the families and the child support program benefit from family pass-though and distribution policies.

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Centering Child Well-Being in Child Support Policy

The child support program has been fostering a culture change for the past few years from a program of strict enforcement to one that puts child well-being at its center. This paper frames a toolkit which explores recommended policies and practices to support the culture change. The toolkit includes information on family distribution, reducing arrears, right-sizing orders, income supports, family stabilization, and justice. The framing paper considers the importance of fathers, the history of the program, the effect of traditional policies, and the advantages of a realistic and evidence-based approach to program policy.

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Voluntary Paternity Affidavit Program 2021 Hospital Survey Analysis

With the goal of increasing its paternity establishment performance measure, the state of Iowa conducted a survey to gather information about the hospital-based paternity acknowledgement program and reasons for the rejection of voluntary acknowledgements. This report gathers information on five different areas: the demographics of professionals who assist with voluntary paternity establishment at the hospitals, information about patient education, the materials and resources used during education, potential areas of improvement on the education process; and reports related to rejections of voluntary acknowledgements.

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Characteristics of Complex Families in Maryland’s Child Support Caseload

A complex family is a family in which a parent has children with more than one partner. Complex families are growing in Maryland’s child support caseload. These families include non-custodial parents with multiple support orders and parents who are custodians and non-custodians. To better serve and understand them, Maryland studies the characteristics of complex families; their demographics, economic resources, and child support characteristics and outcomes; and the impact of child support paid or received on parents’ earnings.

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Applying Human-Centered Design to Human Services: Pilot Study Findings

Human-Centered Design (HCD) is way of developing solutions to service delivery challenges with the end-user in mind. The Administration for Children and Families recently studies the application of HCD principles to its human services programs. The Washington State Division of Child Support was one of three pilot sites. Washington wanted to apply HCD to improve its modification request process.

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Parents’ Reflections on Their Experiences with the Child Support Program in the Procedural Justice-Informed Alternatives to Contempt Demonstration

The federal Office of Child Support Enforcement funded the Procedural Justice-Informed Alternatives to Contempt (PJAC) grant to explore the use of the principles of procedural justice during enforcement with the intent of improving the regular receipt of child support payments. This brief compiles information received during interviews of parents who received PJAC-informed services and parents who received regular services. 

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A Comparison of Approaches Informed by Procedural Justice and Traditional Enforcement in the Procedural Justice-Informed Alternatives to Contempt Demonstration

The federal Office of Child Support Enforcement funded the Procedural Justice-Informed Alternatives to Contempt (PJAC) grant to explore the use of the principles of procedural justice during enforcement with the intent of improving the regular receipt of child support payments. Parents in the selected agencies were randomly assigned to one of two groups: one receiving PJAC services and one that applied traditional enforcement methods. This report compares the experiences of these two groups.

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Exploring the Long-Term Effects of Child Support

This paper studies the long-term effects of the receipt of child support, specifically the impacts on recipients earning capacity, employability, receipt of benefits, and participation in the child support program as adults. The study supports the proposition that the receipt of child support helps adults overcome economic disadvantage by increasing earnings and employability. The study results support policies such as right sized orders, which promote regular payment of support and underscore the importance of payments. 

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A Helping Hand over Heavy Hand: Child Support Enforcement in the Era of COVID-19

The COVID-10 pandemic made enforcing child support orders, already difficult, even harder. This article explores the decisions made about how and when to enforce an order during the pandemic and the factors that influenced those decisions. The authors interviewed child support agency leadership, frontline workers, attorneys, and judges or family court administrators from five Wisconsin counties.

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Centering Child Well-Being in Child Support Policy

Child support policies should be designed to maximize child well-being. This brief, part of the Centering Child Well-Being in Child Support Policy series, examines policies to increase the child support that goes to families, remove barriers to payment, increase job retention, support father engagement, and encourage co-parenting.

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Noncustodial Parents and the GIG Economy

Collecting child support from parents who work in the gig economy is difficult, and the number of parents working in the gig economy is increasing. This brief uses Census Bureau information to define the gig workforce and the number of noncustodial parents who are working in the gig economy. 

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Procedural Justice in the Child Support Process An Implementation Guide

Using lessons learned during the Procedural Justice-Informed Alternatives to Contempt (PJAC) grant, this guide provides child support agencies detailed instructions on how to implement procedural justice-informed practices. The PJAC grant funded projects designed to improve outcomes for parents who were on the verge of a contempt referral using the principles of procedural justice.

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Procedural Justice in the Child Support Process Lessons from an Implementation Study of the Procedural Justice-Informed Alternatives to Contempt Demonstration

The federal Office of Child Support Enforcement funded the Procedural Justice-Informed Alternatives to Contempt (PJAC) grant to fund projects which implemented the principles of procedural justice in working with parents facing contempt. This report analyzes implementation of the PJAC model. The model includes a case review, outreach and engagement, case conference, case action plan, and case management.

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Reconciling Remote Learning with Imputed Income for Custodial Parents

Imputing income to custodial parents has become an issue during the pandemic. Many custodial parents left their jobs to care for children who were learning remotely. The author argues courts shouldn’t impute income under these circumstances. Instead, courts should exercise discretion and deviate from the guidelines or apply a good faith-best interests standard.

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The Regular Receipt of Child Support: 2017

The results of the U.S. Census Bureau’s 2018 Survey of Income and Program Participation (SIPP) tells a story about the receipt of child support in 2017. Specifically, this report analyzes the data on who received support, the amount received, and the frequency of receipt. 

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Do Carrots Work Better than Sticks? Results from the National Child Support Noncustodial Parent Employment Demonstration

The results of the Child Support Noncustodial Parent Employment Demonstration (CSPED) grant may have been modest, but these types of programs will move the child support program forward. CSPED tested the effectiveness of alternative methods of enforcing child support orders: adjusting orders, reducing punitive enforcement, and offering employment services to parents.

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Promising Innovations and Pilots in the Child Support Field

The design of the child support program fails parents who are willing but unable to pay support. Several states have implemented innovative programs designed to address this issue. Highlighted programs include the San Francisco Child Support Debt Relief Pilot, Behavioral Interventions for Child Support Services – Texas Start Smart, Child Support Noncustodial Parent Employment Demonstration (CSPED) Evaluation, Colorado’s Department of Human Services’ Division of Child Support Service Two-Generation Approach, and the Families Forward Demonstration Grant.

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Characteristics of Custodial Parents and Their Children

Using data from a 2018 U.S. Census Bureau survey, this brief analyzes characteristics of parents and children who are receiving child support services and compares them to families who don’t use the program. As of April 2018, there were 12.9 million custodial parents in the nation. 7.9 million of these parents participated in the child support program.  This brief includes information on the age, sex, race and ethnicity, marital status, employment status of these parents, as well as data on living arrangements and visitation for the child with the noncustodial parent. 

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Who is Not Paying Child Support?

The reasons behind noncompliance with a child support order are many and varied. This report updates existing research on the reasons for nonpayment of current support using a data sample drawn from 21 counties in Wisconsin. The report considers how changes in the order amount, employment status, and incarceration negatively affect a parent’s ability to pay support.

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Demographic and Socioeconomic Characteristics of Nonresident Parents

More than 9.7 million parents in the United States don’t live with their children. Recognizing the important role nonresident parents play in their children’s life, policymakers requested data on nonresident parents and suggestions for beneficial policies. The data in this report, obtained from the 2018 Survey of Income and Program Participation, captured demographic, relationship, and economic information.

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Integrating Procedural Justice Principles into Child Support Case Management

The Procedural Justice-Informed Alternatives to Contempt Demonstration (PJAC) grant studied the effect of applying the principles of procedural justice to child support cases in which a non-paying parents qualified for a contempt action. This brief sets out information gained from the grant case managers about their experience working with the parents. Implementation of this model required a rethinking of the provision of child support services. The case managers had a smaller caseload, but the services were intensive.

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Parental Debt and Child Well-Being: What Type of Debt Matters for Child Outcomes?

Child support arrears may have a negative impact on child well-being. In this study, the authors considered different types of debt owed by parents and the impact of debt on their children. Child support arrears are often a large amount of the debt owed by parent. Arrears have been shown to have negative consequences on those who owe them such as poor mental health, high stress, and lack of employability.

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Reducing Child Support Debt in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration

The federal Procedural Justice-Informed Alternatives to Contempt (PJAC) demonstration project was a federally-funded grant to study the effectiveness of using procedural justice methods to enforce child support orders. This brief discusses strategies used to deal with child support arrears. Most participants in the PJAC program had accrued arrears.

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Civil Contempt of Court for Child Support Noncompliance at the PJAC Demonstration Sites

The federal Procedural Justice-Informed Alternatives to Contempt (PJAC) demonstration project was a federally-funded project to study the effectiveness of using procedural justice methods to enforce child support orders. Civil contempt is a possible enforcement tool. This brief considers the application of procedural justice methods to the contempt process. Contempt is an enforcement tools of last resort and is historically adversarial. Several of the PJAC sites worked with the courts to soften the adversarial nature in an attempt to make the process feel fair and to ensure parents had their questions answered.

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Procedural Justice Principles in the Midst of a Major Disruption

The federal Office of Child Support Enforcement (OCSE) funded the Procedural Justice Alternatives to Contempt (PJAC) grant to explore the application of procedural justice principles to enforcing child support orders. The grant targets noncustodial parents who are about to be referred for contempt for not paying their child support but have the ability to pay. This brief addresses the impacts of the COVID-19 pandemic on the project sites and the parents.

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Working Toward a Resolution Facilitating Dialogue Between Parents Using Principles of Procedural Justice

The federal Office of Child Support Enforcement (OCSE) funded the Procedural Justice Alternatives to Contempt (PJAC) grant to explore the application of procedural justice principles to enforcing child support orders. The grant targets noncustodial parents who are about to be referred for contempt. This brief explores the use of case conferences to develop a case…

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Who Is at Risk for Contempt of Court for Child Support Noncompliance?

The federal Office of Child Support Enforcement funded the Procedural Justice-Informed Alternatives to Contempt (PJAC) demonstration grant to study the effect of applying procedural justice principles to child support cases. Specifically, the grant studied NCPs with the ability to pay but were about to be referred for contempt due to nonpayment. This report analyzes the…

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Story Behind the Numbers: Millennials in the Child Support Program

Millennials are on the verge of passing the Baby Boomers as the country’s largest adult generation. This report uses data from the Federal Case Registry and Debtor File and survey data from the U.S. Census Bureau and the National Center for Health Statistics to analyze the role of the millennials in the child support program.

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Access and Visitation Program Update FY 2018

The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 provided funding for the Access and Visitation program in 54 states and territories. Any program under this grant is intended to promote safe visitation between children and their parents. This report summarizes the key takeaways provided by the grant recipients for FY 2018 in the…

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Using Principles of Procedural Justice to Engage Disconnected Parents

Engaging parents with the child support program is hard. The federal Office of Child Support Enforcement funded the Procedural Justice-Informed Alternatives to Contempt (PJAC) grant to explore ways to integrate procedural justice principles into child support enforcement. This brief explores ways that the principles were used to improve parent engagement with the program. There are…

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Tools for Better Practices and Better Outcomes: The Behavioral Interventions for Child Support Services (BICS) Project

he federal Office of Child Support Enforcement (OCSE) funded the Behavioral Interventions for Child Support Services (BICS)demonstration grant to explore the application of behavioral science principles to operational challenges in child support services. This report summarizes the outcomes and lessons learned from each intervention. The eight grantees implemented interventions designed to address barriers to the…

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A Better Resolution Reaching Child Support Agreements Between Parents in Vermont

This article describes the state of Vermont’s project to increase parent participation in the establishment and modification of orders using behavioral intervention techniques. Vermont received fund through the Behavioral Interventions for Child Support Services (BICS) grant for this project. The project had two goals: increase parent participation during establishment and modification and to increase the…

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Incorporating Strategies Informed by Procedural Justice into Child Support Services: Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration

The federal Office of Child Support Enforcement (OCSE) funded the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration Grant to explore ways to integrate procedural justice principles into child support enforcement. Six sites were awarded grants. This article shares the lessons learned with respect to training the employees at the six sites.

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Improving Child Support Enforcement Outcomes with Online Dispute Resolution

Part of the 2019 Trends in State Courts publication from the National Center for State Courts, this report summarizes Ottawa County, Michigan’s efforts to use Online Dispute Resolution (ODR) tools to improve child support outcomes for families. In 2016, Ottawa County implemented ODR tools with the goal of reducing the number of contempt hearings and improving order…

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Child Support Noncustodial Parent Employment Demonstration (CSPED): Findings from the Benefit-Cost Analysis

In March 2019, the authors released the Final Impact Findings from the Child Support Noncustodial Parent Employment Demonstration Grant. This report summarizes the benefits of the program relative to the program costs. The researchers studied the benefits and costs from four perspectives: the government, custodial parents and children, noncustodial parents; and society as a whole.

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Final Impact Findings from the Child Support Noncustodial Parent Employment Demonstration (CSPED): Technical Supplement

In March 2019, the authors released the Final Impact Findings from the Child Support Noncustodial Parent Employment Demonstration Grant. This report supplements that report with further information on the evaluation design, analytic methods, the variables used to assess the types of services received by the participants and includes additional impact results.

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Final Impact Findings from the Child Support Noncustodial Parent Employment Demonstration (CSPED)

The Office of Child Support Enforcement sponsored the Child Support Noncustodial Parent Employment Demonstration Grant to study the effect of child support-led employment programs on the payment of regular child support. Under this grant, noncustodial parents (NCP) were divided into two groups: one received no special services and the second received special services in the…

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Streamline or Specialize: Increasing Child Support Order Modification Review Completion in Ohio

Two counties in Ohio, Cuyahoga and Franklin, used behavioral strategies to raise the number of parents completing the modification review process. Using the existing method, parents were requesting a review of their support order but weren’t completing the process. These two counties designed interventions that would increase the number of completed requests.

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A New Response to Child Support Noncompliance

Research shows that parents are more concerned with being treated fairly than with the actual outcome of a child support case. With this principle in mind, the federal Office of Child Support Enforcement (OCSE) selected five sites to participate in the Procedural Justice-Informed Alternatives to Contempt (PJAC) project, which will explore the application of procedural…

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Independent Contractors and Nontraditional Workers: Implications for the Child Support Program

An increasing number of parents are employed in non-traditional jobs where income withholding is not available. This article identifies issues for the child support program with the “gig economy.” The research yielded three key findings: the larger number of parents employed in this manner means less consistent child support payments, automated enforcement tools have limited…

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The Child Support Performance and Incentive Act at 20: Examining Trends in State Performance

Twenty years have passed since Congress enacted P.L. 105-200, the Child Support Performance and Incentive Act (CSPIA), dramatically restructuring the child support performance incentive system. Prior to its passage in 1998, there was growing concern that the incentive system lacked an effective impetus for improving state progress toward achieving the program’s goals since all states…

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Actual Earnings and Payment Outcomes Among Obligors with Imputed Income

Income imputation results in a financial support order, which is necessary to ensure that children receive support from both parents. But what are the payment outcomes in these situations? This report uses the sample of orders from Maryland’s 2011 to 2014 case-level guidelines review to assess outcomes of imputation on payment compliance. It compares obligors…

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Behavioral Strategies to Increase Engagement in Child Support

A person who comes into the child support office to accept service voluntarily is actively engaging in the child support process. In doing so, the person benefits from reduced fees, a greater voice in the legal process, and a better understanding of the way an order is established. The child support program benefits from increased…

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2015 OCSE Annual Report to Congress

This report, published by the federal Office of Child Support Enforcement, highlights financial and statistical program achievements based on data reported by state and tribal child support agencies. The report includes information on collections, expenditures, paternities and orders established, and other program statistics.

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Nudges for Child Support: Applying Behavioral Insights to Increase Collections

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, sponsored by the Office of Planning, Research and Evaluation (OPRE) of the Administration for Children and Families (ACF) in the U.S. Department of Health and Human Services and led by MDRC, uses a behavioral economics lens to examine programs that serve poor and vulnerable families in the…

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Hague Child Support Convention: Judicial Guide

Written specifically for judges, judicial officers, and other court officials, this Guide focuses on the 2008 Uniform Interstate Family Support Act (UIFSA)  provisions judges need to apply in Hague Child Support Convention cases. It contains information and procedures about matters common to all applications under the Hague Child Support Convention; recognition and enforcement of an…

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Child Support Resource Guide for State IV-D Directors

This Guide was developed by OCSE as a reference to on-line resources useful to state child support directors, including links to federal laws governing the child support program and key federal regulations and policy documents. It also provides brief overviews of various components of the program.  The federal OCSE organization chart is included along with…

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Tribal Child Support Directors’ Resource Guide

The Tribal Child Support Directors Resource Guide was developed by OCSE in collaboration with numerous tribal child support directors. The purpose of this handbook is to help orient new tribal child support directors during their first weeks on the job and to serve as a desk reference for both new and seasoned directors. It provides…

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2017 Preliminary Report

The FY 2017 Preliminary Report provides data for the past five fiscal years reported by state, District of Columbia, and U.S. territory  child support programs and includes information on collections, expenditures, paternities, orders established, and other program statistics. The data is used to develop the Annual Report to Congress.

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2016 OCSE Annual Report to Congress

The 2016 Office of Child Support Enforcement (OCSE) Annual Report to Congress highlights financial and statistical child support achievements based on data reported by state and tribal child support agencies. The content of the Annual Report is mandated by Section 452(a) under Title IV-D of the Social Security Act to give congressional members information that…

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