Procedural Justice in the Child Support Process An Implementation Guide

Using lessons learned during the Procedural Justice-Informed Alternatives to Contempt (PJAC) grant, this guide provides child support agencies detailed instructions on how to implement procedural justice-informed practices. The PJAC grant funded projects designed to improve outcomes for parents who were on the verge of a contempt referral using the principles of procedural justice. The grant later expanded to study projects on other stages of the child support process. This guide describes the foundational principles of procedural justice, gives tips and tricks for planning a project, and provides examples of projects from the grant sites. The document includes samples of materials including call scripts, assessments, brochures, and planning and implementation documents.