Posts by Mary Johnson

During the month of March, we celebrate Women’s History. March 8 has been designated International Women’s Day. This day acknowledges the social, economic, cultural, and political achievements of women. YoungWilliams celebrates the women leaders in our company, including Pat O’Donnell, Vice President – Payment Processing, and Kelly Lamson, Regional Vice President. They recently reflected on…

YoungWilliams is expanding! YoungWilliams recently moved a team of its customer service employees into new office space at the South Pointe Business Park in Clinton, Mississippi. These employees handle customer contacts for the Louisiana Department of Children and Families (DCFS). Customer Service Representatives answer calls for the child support and Supplemental Nutrition Assistance Program (SNAP)…

Appear in court in a new district multiple times? Happy to do so. Write multiple appellate briefs? No problem. Have a patient and understanding manner with difficult clients? Absolutely. For all these reasons and more, Allyson Brock, an attorney in YoungWilliams’ Mississippi project, is the 2022 Attorney of the Year. Allyson has been with YoungWilliams…

Each November, along with the rest of the nation, YoungWilliams celebrates Military Family Appreciation Month. Our projects have custom designed services for all branches of service and for military members at all career stages. North Carolina Active-duty military families can spend a large portion of their time on base. They live, work, and shop –…

October is Domestic Violence Awareness Month, a time to recognize the impact of violence on families. Victims often return to abusers because of a lack of financial resources. YoungWilliams child support offices, along with the greater child support community, can help bridge that gap with the entry of support orders. The YoungWilliams’ offices around the…

Lori Bengston, Project Manager for YoungWilliams’ Nebraska Child Support Customer Service Center, finished her term as President of the National Child Support Enforcement Association (NCSEA) in August. She sums up her year with two words – time flies. “It went so fast, and I enjoyed every minute of being the NCSEA President,” she said. “NCSEA…

#Morethanajob – That is the way YoungWilliams employees across the country feel about their work. For 2022 Child Support Awareness month, YoungWilliams is excited to celebrate them and their dedication to their jobs. Each August, YoungWilliams observes Child Support Awareness Month along with the child support community. President Bill Clinton established Child Support Awareness Month…

YoungWilliams has won a contract to continue its partnership with Dare County, North Carolina. Located in North Carolina’s Outer Banks, Dare County is home to the colorfully-named towns of Kitty Hawk, Kill Devil Hills, Nags Head, and Duck, among others. YoungWilliams will provide child support services to the counties’ families in cooperation with Dare County…

YoungWilliams is pleased to announce that Becky Hunt has been promoted to Vice President of Contact Centers. In this position, Hunt will oversee YoungWilliams’ contact centers in Louisiana, Mississippi, Nebraska, and Virginia and develop operational standards that will streamline current processes and improve the efficiency of each center. Previously, Hunt served as Director of Project…

Ellen Rutledge’s term as the President of the Western Intergovernmental Engagement Council (WICSEC) wasn’t at all what she expected. Instead of guiding the organization through its annual in-person training conference, she organized not one, but two, virtual conferences and spearheaded WICSEC’s efforts to bring meaningful and relevant training to the child support community throughout the…

Lori Bengston understands the importance of bringing a variety of views to the child support table. “Differences make us stronger” is the theme for her term as President of the National Child Support Enforcement Association (NCSEA). Bengston, YoungWilliams’ Project Manager for the Nebraska Customer Service Center, was elected at NCSEA’s Leadership Symposium in August.

Quality services. The customer experience. Community investment. New Hanover County and YoungWilliams will continue their focus on these priorities as they enter into a fourth consecutive contract for YoungWilliams to provide child support services. “I am excited about this continued partnership,” said Tammy Pearson, the North Carolina Operations Manager for YoungWilliams. “We value our relationship…

Each August, YoungWilliams observes Child Support Awareness Month along with the child support community. President Bill Clinton established Child Support Awareness Month in 1995. It’s a time to honor parents for the important role they play in their children’s lives and spread the word about the child support program and the services it provides. With…

Craven County, North Carolina, has a new partner to assist its families with child support. YoungWilliams is thrilled to announce it will begin providing local services on July 1, 2021. Tammy Pearson, YoungWilliams’ North Carolina Operations Manager, is hitting the ground running. “Craven County is a great fit for us,” she said. “I am excited…

On April 1, 2021, the YoungWilliams Omaha child support office will celebrate twenty years of providing innovative child support services. In Federal Fiscal Year 2020, the office collected $63,729,347 for Nebraska families. The Omaha office has about 35 percent of the Nebraska child support caseload. YoungWilliams understands how important child support is to families. It…

El Paso County, Colorado, awarded YoungWilliams its third consecutive contract to provide child support services. With this new contract, YoungWilliams will implement its latest innovations and systems all of which are designed to bring even higher levels of performance and customer service to El Paso County families. “Our customers receive help quickly and efficiently,” said…

Ellen Rutledge, YoungWilliams’ Professional Development Coordinator, was re-elected President of the Western Intergovernmental Child Support Engagement Council (WICSEC) at its first-ever virtual conference in September. “I am thrilled to have the opportunity to be President of WICSEC again next year,” said Rutledge. “We learned a great deal about planning a virtual conference and have lots…

A change of scenery is in store for the Beaufort County Child Support Office. we are pleased to announce the move of the child support office to a new location. “We are excited to move into a new space,” said Preslee Leidecker, who manages the office. “We look forward to serving our customers and community…

This year marks the 25th anniversary of the National Child Support Awareness month. In 1995, President Bill Clinton established Child Support Awareness Month to recognize the accomplishments of the program and its employees. The Child support program has long been recognized as one of the keys to self-sufficiency for families. Each August the Child Support…

Colorado Governor Jared Polis reappointed YoungWilliams Regional Vice President, Jeff Ball, to the Colorado Child Support Commission for a four-year term beginning July 2020. Ball has served as the Chair of the Commission for the past three years. The Commission is statutorily charged with making recommendations to the General Assembly that would improve child support…

The Wyoming Department of Family Services (DFS) has awarded YoungWilliams its third consecutive contract to operate five full-service child support offices in the state. YoungWilliams has held the contract with DFS since 2008, providing child support services in 13 of Wyoming’s 23 counties, and managing approximately 14,000 cases. For the past six years, Wyoming has…

Lori Bengston, Project Manager for the Nebraska Customer Service Center, will serve as the President-Elect of the National Child Support Enforcement Association (NCSEA) for 2020-2021. Bengston will become the NCSEA President in August 2021. Bengston’s involvement with NCSEA spans almost 20 years. She currently serves as the Board Secretary. She is most proud of her…

YoungWilliams hosted an Open House Monday, December 16, 2019, to celebrate the Grand Opening of its new and improved Gulfport location. More than 40 people were in attendance, including staff from the YoungWilliams corporate office, local judiciary, State Office personnel, and law enforcement to show their appreciation for the efforts of the local child support…

Ellen Rutledge, YoungWilliams’ Professional Development Coordinator, was elected President of the Western Intergovernmental Child Support Engagement Council (WICSEC) at its annual conference in October. WICSEC supports child support professionals across the nation with an annual training conference and learning opportunities throughout the year.

Tammy Pearson, YoungWilliams North Carolina Manager, was recently appointed to the board for the Eastern Regional Interstate Child Support Association (ERICSA). ERICSA, a professional development organization for child support, supports the industry with a training conference and other activities. Pearson has been involved with ERICSA since 2011, first as an attendee, then as a member…

Since 1995, the Child Support community has observed August as Child Support Awareness Month. The Child Support program has long been recognized as one of the keys to self-sufficiency for families. President Bill Clinton established Child Support Awareness Month to recognize the accomplishments of the program and its employees. YoungWilliams partners with child support agencies in…

YoungWilliams is providing child support services to even more North Carolina families with the addition of its new office in Martin County. YoungWilliams was awarded a contract to provide full-service child support to approximately 2,300 cases. Preslee Leidecker, who manages the office, is excited about getting to know the Williamston community. “I am planning some…