Promising Innovations and Pilots in the Child Support Field

The design of the child support program fails parents who are willing but unable to pay support. Several states have implemented innovative programs designed to address this issue. Highlighted programs include the San Francisco Child Support Debt Relief Pilot, Behavioral Interventions for Child Support Services – Texas Start Smart, Child Support Noncustodial Parent Employment Demonstration (CSPED) Evaluation, Colorado’s Department of Human Services’ Division of Child Support Service Two-Generation Approach, and the Families Forward Demonstration Grant.

Read More

Tools for Better Practices and Better Outcomes: The Behavioral Interventions for Child Support Services (BICS) Project

he federal Office of Child Support Enforcement (OCSE) funded the Behavioral Interventions for Child Support Services (BICS)demonstration grant to explore the application of behavioral science principles to operational challenges in child support services. This report summarizes the outcomes and lessons learned from each intervention. The eight grantees implemented interventions designed to address barriers to the…

Read More

A Better Resolution Reaching Child Support Agreements Between Parents in Vermont

This article describes the state of Vermont’s project to increase parent participation in the establishment and modification of orders using behavioral intervention techniques. Vermont received fund through the Behavioral Interventions for Child Support Services (BICS) grant for this project. The project had two goals: increase parent participation during establishment and modification and to increase the…

Read More

Streamline or Specialize: Increasing Child Support Order Modification Review Completion in Ohio

Two counties in Ohio, Cuyahoga and Franklin, used behavioral strategies to raise the number of parents completing the modification review process. Using the existing method, parents were requesting a review of their support order but weren’t completing the process. These two counties designed interventions that would increase the number of completed requests.

Read More

Nudges for Child Support: Applying Behavioral Insights to Increase Collections

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, sponsored by the Office of Planning, Research and Evaluation (OPRE) of the Administration for Children and Families (ACF) in the U.S. Department of Health and Human Services and led by MDRC, uses a behavioral economics lens to examine programs that serve poor and vulnerable families in the…

Read More

Nudging Changes in Human Services: Final Report of the BIAS Project

This is the final report (2017-23) of the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project conducted by MRDC under a contract with the federal Office of Planning, Research, and Evaluation (OPRE) in which 15 state and local agencies participated.  The project consisted of identifying problems that are appropriate for behavioral interventions, designing interventions, and conducting…

Read More