YoungWilliams’ Priya now available in Microsoft Azure Marketplace

YoungWilliams today announced the availability of Priya in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. YoungWilliams customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management.

Priya is YoungWilliams’ AI-based customer service solution, designed to enhance the efficiency and effectiveness of government agencies providing health and human services programs to its citizens. Built with automation and AI-driven insights, Priya helps agencies improve customer service, optimize customer interactions, and ensure compliance with federal and state regulations. By leveraging Azure’s secure and scalable infrastructure, Priya enables agencies to manage workloads seamlessly, reduce administrative overhead, and enhance service delivery to customers.

“With Priya, built on Azure AI Agent Service and Azure OpenAI Service, we’re not just keeping up—we’re embarking on a path of redefining the future of government services,” said Rob Wells, Chief Executive Officer, YoungWilliams. “By combining AI-driven automation and secure, real-time data access, Priya empowers agencies to deliver faster, smarter, and more empathetic citizen interactions without many of the problems inherent in today’s customer service solutions.”

“Microsoft welcomes Priya to Azure Marketplace, where global customers can find, try, and buy from among thousands of partner solutions,” said Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp. “Azure Marketplace and trusted partners like YoungWilliams help customers do more with less by increasing efficiency, buying confidently, and spending smarter.”
The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure. The Azure Marketplace helps connect companies seeking innovative, cloud-based solutions with partners who have developed solutions that are ready to use.

YoungWilliams is a leading provider of support services for government agencies across the United States. With experience ranging from child support and SNAP programs to housing assistance and student financial aid alongside a commitment to innovation, efficiency, and service excellence, YoungWilliams delivers technology-driven solutions that improve outcomes for families and streamline agency operations. Founded in 1994, the company is headquartered in Ridgeland, Mississippi, with offices and service centers nationwide.

For more information:
Mary Johnson, Vice President of Special Projects
YoungWilliams
info@youngwilliams.com