YoungWilliams Enters Payment Processing Business
YoungWilliams recently entered into a contract with the State of Kansas Department of Social Services and Rehabilitation (SRS) to operate its state disbursement unit (SDU), known as the Kansas Payment Center (KPC). The KPC receives, records, and disburses child support payments for both IV-D and non-IV-D cases totaling approximately $1 million per day. Prior to entering into this contract, YoungWilliams served as a KPC sub-contractor since 2007 providing statewide customer service to callers with questions about payments, and working with employers, other payers and local offices to reconcile payment exceptions. “We are fortunate to retain the experienced KPC staff, and are committed to processing payments quickly and accurately,” commented Vice President Dennis Hoffman. “We know families depend upon the work we do.”
Adding an SDU to its business line was a natural progression for YoungWilliams, a company dedicated exclusively to serving state and local child support programs. YoungWilliams President Rob Wells explained, “When the opportunity presented itself, we gave it serious consideration. Our strong relationship with Kansas, our three and a half years experience with this project, and our focus on the child support mission crystallized our decision to move forward. We understand what it takes to operate a payment processing center, and we have the team, resources and technology to ensure its success.”
Kansas has partnered with YoungWilliams since 2004, when YoungWilliams began providing enforcement services for cases in Topeka, Kansas and the surrounding area. Today, YoungWilliams manages over 30,000 enforcement cases in forty-one Kansas Counties, and operates a variety of projects ranging from statewide customer service centers to full service child support offices in eleven states.