This report summarizes findings of a Washington State Child Support research project entitled Child Support Performance Measurements: A Test for Working Hard-to-Collect Cases. The goal of the project was to find out whether increased collections on challenging cases would improve performance in the five federally measured areas.

This report to Washington State Child Support Division by ECONorthwest summarizes the results of a grant to Washington State to conduct and study arrears stratification. It includes lessons learned and best practices.