You have to have your heart in the business, and the business in your heart."—An Wang 

YoungWilliams’ Team of experienced, innovative leaders are committed to working collaboratively with public partners to improve national, state, and local child support programs.

Rob Wells, President

Rob Wells has served as President and CEO since the company was incorporated in 1994. In 2011, he was named “Private Sector Individual of the Year” by the National Child Support Enforcement Association (NCSEA) for his contributions to the child support community, and he was recognized by the Mississippi Business Journal in 2013 for his “Leadership in Law.”

Rob has been an attorney since 1991.  He is admitted to practice in the U.S. Supreme Court, Fifth Circuit Court of Appeals, and U.S. District Courts for the Northern and Southern Districts of Mississippi. He holds a B.S. with Honors and Distinction from Millsaps College in Jackson, Mississippi and a J.D. from the University of Mississippi School of Law.

Dale Currie, Chief Financial Officer

A former partner in KPMG LLP, Dale Currie joined YoungWilliams in 2015 as Chief Administrative Officer, overseeing all finance and human resources functions.  During his 20-year tenure with KPMG LLP, he was elected to the global leadership forum and steering committee. Most recently, he served as Chief Operating Officer of an international information technologies company.

A graduate of Mississippi State University with both a bachelor’s and master’s degree in professional accountancy, Currie is a Certified Public Accountant with 30 years’ public accounting experience.  He is a member of the Mississippi Society of Certified Public Accountants and the American Institute of Certified Public Accountants.

John Tidwell, Chief Technology Officer

Serving as YoungWilliams’ Chief Technology Officer, John has over twenty years of experience in Information Technology (IT) including IT resource planning, vendor management, development, implementation, security and support of business system, including more than ten years’ experience in child support environments.

John holds an Executive M.B.A. and a B.S. in Business Administration, Information Technology from Colorado Technical University, as well as several IT certifications, and serves as the leader of YoungWilliams’ IT professionals.

Mary Johnson, Vice President, Special Projects

An experienced private sector manager and attorney, Mary began her career with the child support program in 1995. Her resume includes 13 years' as the manager of full-service operations in Wyoming, service as past chair of the Wyoming Child Support Enforcement Division’s Medical Support and POSSE (Wyoming’s automated child support system) document committees, and continued participation on the Wyoming Legislative committee.

Prior to joining YoungWilliams, Mary provided guidance and oversight for the Customer Support Services Center in New Mexico, three new hire projects, and a full-service operation in Arizona. Since 2008, Mary has acted as a project consultant, business analyst, and policy writer.As Vice President of Special Projects, Mary manages YoungWilliams’ proposal team, oversees online training operations, and supports child support projects as needed.  Mary holds a juris doctor from the University of Wyoming College of Law and a bachelor of science from the University of Wyoming.

Darrin Greene, Vice President, Business Process & Performance

As Vice President of Business Process & Performance, Darrin is YoungWilliams’ subject matter expert on Y-Trac development and workflows. Darrin has extensive experience in payment automation and SDUs in Nebraska and Kansas and will lend his expertise to the project. He began his career in child support as a Child Support Enforcement Specialist in Kansas. During his five-year term with Kansas, Darrin’s experience included managing the Child Support Enforcement Unit and Social Rehabilitation Services (Central Receivables Unit). He served for several years as the financial subject matter expert during the development of the Kansas automated system, KAECSES. He later worked with Nebraska in the design and development of the financial components of its child support computer system (CHARTS) and the implementation of the Nebraska SDU. 

Darrin’s 30 years of experience and integral role in developing these state systems lends unparalleled expertise to each YoungWilliams project. Darrin has applied his experience to the development of Y-Trac alongside the YoungWilliams IT Team and plays an active role in its implementation, user testing, and evaluation. He strives to make the process of getting financial support to children as efficient and streamlined as possible by developing workflow processes that ensure accuracy and reliability. Darrin believes in helping his teams understand the big picture and work toward a common goal.

Darrin holds a master of business administration and a bachelor of business administration from Washburn University.

Pat O'Donnell, Vice President, Payment Processing

Pat came to YoungWilliams from her position of Senior Vice President, KeyBank, N.A. Prior to joining KeyBank, she served as Managing Director with one of the nation’s largest financial institutions, J.P. Morgan, where she was responsible for public sector business development.  Clients included large state government programs such as Supplemental Nutrition Assistance Program (SNAP), Women, Infants, and Children (WIC), Child Support, Unemployment Insurance, and Foster Care/Adoption programs across the United States.

With extensive experience in technology, financial services, and payments, O’Donnell has spent much of her career working with governmental jurisdictions to improve operational efficiencies and service delivery. She is a long-time member of the Board of Directors of the Electronic Funds Transfer Association (EFTA), and has served as chair since 2015.  EFTA is the only association in the United States dedicated solely to the effective delivery of government payments to eligible program participants.

Becky Hunt, Vice President, Contact Centers

As Vice President of Contact Centers, Becky oversees YoungWilliams’ customer service center line of business. She is involved in all aspects of each customer service center project, from strategic planning, to monitoring and meeting performance goals, to maintaining client relationships. Becky also serves a critical role in YoungWilliams projects across business lines as an executive advisor, researching and establishing the proper infrastructure to meet the state’s customer service requirements and creating efficient staffing models to improve performance. Becky has 34 years of expereince in improving efficiency and productivty of operations. Her varied experience includes implementing a customer support system, relocating a data center, and developing a successful incentive program for customer service representatives.

As Director of Business Operations for SkyHawke Technologies, she managed three customer service centers – one local and two international – and oversaw the implementation of new call center software, including chat functions. While Vice President of Logistics for USA Mobility, Becky managed the consolidation of 10 distribution centers into one centralized return and fulfillment center, a project that involved the relocation of one million company devices. Prior to serving in her current role, Becky established the YoungWilliams Project Management Office and served as its director, overseeing the Implementation of all YoungWilliams projects across all business lines.

Becky holds an associate of arts degree from the University of Louisville and a master management certification from the University of Alabama.

Kelly Lamson, Regional Vice President

A tenured child support attorney and administrator, Kelly began her work in the IV-D program in 1997 in the large urban office of Omaha, Nebraska.  Under her direction, this office has become the top performing urban office in the country. She is active in the Nebraska and Omaha Bar Associations and in state and national child support organizations. Kelly received her juris doctor from the University of Nebraska College of Law, Lincoln, Nebraska, and her bachelor of science from the University of Kansas, Lawrence, Kansas.

As Regional Vice President, Kelly oversees the company's full-service child support operations in Colorado, Kansas, Nebraska, and Wyoming.

Jeremy H. Smith, Regional Vice President

Jeremy Smith has been employed by YoungWilliams in a management capacity since 2012, most recently as Project Manager for YoungWilliams' Mississippi statewide full-service child support operations.  Prior to joining YoungWilliams, he served as Executive Minister for the First Presbyterian Church, Jackson, Mississippi. He earned his bachelor of science degree from Geneva College, Beaver Falls, Pennsylvania, and his master of divinity from Reformed Theological Seminary, Jackson, Mississippi.

As Regional Vice President, Jeremy oversees the company's full-service child support operations in Mississippi, North Carolina, and Tennessee.