YoungWilliams President Rob Wells has been interviewed by the Pew Charitable Trusts for an article entitled, “Gig Economy Gives Child Support Scofflaws a Place to Hide.” The article explored barriers with respect to collecting child support through wage withholding from on-demand car services such as Uber and Lyft, and other members of the new economic model known as the “gig economy” where workers are independent contractors who free-lance to transport passengers, make deliveries, or provide short-term lodging.
YoungWilliams Recognized as a Top Ten Colorado Law Firm
The American Institute of Family Law Attorneys recognized YoungWilliams’ El Paso County Child Support Services legal team as one of the top ten family law firms in the state of Colorado. In order to qualify for this prestigious rating, a law firm must attain the highest degree of professional achievement in family law, and have an impeccable client satisfaction rating.
The firm operates under a contract with El Paso County to provide child support services in compliance with Title IV-D of the federal Social Security Act on behalf of the county. This entails establishing paternity, and establishing, enforcing, and modifying child support obligations. The YoungWilliams’ legal team, headed by Christina Eigel, includes three staff attorneys and eight legal assistants.
112 YoungWilliams Attorneys Form Professional Association
YoungWilliams has launched its own bar association to promote high professional, ethical, and educational standards among its 112 attorneys who serve its government clients in child support programs across the United States. Facilitated by YoungWilliams’ attorney, Ellen Rutledge, the association provides a forum for interaction and professional development of YoungWilliams’ legal staff.
The YW Bar Association trains attorneys through continuing legal education sessions, an online attorney education website, and regular webinars. The specialized website serves as a virtual gathering point for attorneys to meet, share ideas, collaborate, and keep abreast of legal trends, federal and state statutes, regulations, policies, and case law, and features a wiki library for child support and family law. YoungWilliams attorneys are able to update the content with recent legal decisions and activities that impact their profession, and interact through discussion boards.
YoungWilliams Celebrates Child Support Awareness Month
YoungWilliams joins its public partners in recognizing August as national Child Support Awareness Month, a time to honor parents for the important role they play in their children’s lives. It is also the time to spread the word about the child support program and the services it provides. All states and U.S. territories participate in the national child support program. In 2016, this program served over 15.6 million children with collections totaling $28.8 billion. As the nation’s largest private sector child support service provider, YoungWilliams is proud to be part of this important national effort, managing 554,000 cases and collecting nearly $840 million last year in collaboration with its state and local government partners.
New Hanover County Awards Fourth Consecutive Contract to YoungWilliams
Completing its competitive procurement process, the New Hanover County Commission selected YoungWilliams to operate its child support program. YoungWilliams has been a continuous partner to New Hanover County since 2004, when it began managing the child support office located in Wilmington, North Carolina. The new contract period commenced July 1, 2017. The YoungWilliams’ office manages about 6,800 cases, and collected nearly $13 million last year.
$4 Billion Payments Processed and a Decade of Service!
This month, the Kansas Payment Center (KPC) celebrated its ten-year anniversary. A successful public-private partnership between the Kansas Department for Children and Families (DCF) and YoungWilliams, the KPC has processed more than 20.7 million child support receipts, totaling $4 billion dollars. Under YoungWilliams’ management, the KPC has increased the percentage of payments processed electronically from 27% in 2007 to 66% today, contributing to the accuracy and efficiency of the program. Electronic payments are convenient and cost-effective for employers who withhold and remit child support payments on behalf of their employees.
YoungWilliams Executives Co-Author Child Support Book
YoungWilliams Vice Presidents Jeff Ball and Mary Ann Wellbank recently published a book they co-authored, “The Insiders’ Guide to Child Support: How the System Works.” Combined, Ball and Wellbank have over five decades of experience with the national child support enforcement program. “We hope our book will help single and separated parents understand the laws under which government child support (IV-D) programs operate, and educate them as to their rights, responsibilities, and options. New child support professionals might benefit as well.”
Colorado County Selects YoungWilliams for Customer Service
Douglas County Colorado has contracted with YoungWilliams to manage front-end customer service and administrative functions for the County’s Department of Human Services. Under this agreement, YoungWilliams will provide a supervisor and six employees. This is Douglas County’s second contract with YoungWilliams: the firm also provides case management staff for the County’s Child Support Enforcement office in Castle Rock.
The Commonwealth of Virginia Department of Social Services (VDSS) has entered into a five-year contract with YoungWilliams to operate its new Enterprise Customer Services Center (ESCS), which will support the Divisions of Child Care & Early Childhood Development (CCECD), Benefit Programs (DCBP), and Child Support Enforcement (DCSE). YoungWilliams has partnered with the Commonwealth since 2008, when it began resolving incoming calls to the VDSS Child Support Customer Service Center. Since that time, services have been expanded to include CCECD and DCBP. Other programs may be added in the future.
Alyson Campbell Joins YoungWilliams as Regional VP
An innovative leader in the child support community, Alyson Campbell, has joined YoungWilliams as Regional Vice President. In this capacity, she will oversee YoungWilliams’ full service child support offices in North Carolina and Tennessee. “We are delighted to welcome Alyson aboard,” announced YoungWilliams’ President, Rob Wells. “She is a great addition to our team, and will be a tremendous asset to our government clients.”